Return and Exchange

7-Day Return and Exchange Policy

At LAP Electronics, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, we offer a hassle-free 7-day return and exchange policy.

Eligibility for Returns & Exchanges You may return or exchange any product within 7 days from the date of delivery. To be eligible for a return or exchange, the product must be in its original condition—unused, unassembled, and in the original packaging, including all accessories, manuals, and receipts.

How to Request a Return or Exchange To initiate a return or exchange, simply contact our customer support team within the 7-day window via email or phone. Our friendly representatives will guide you through the process. Be sure to provide your order number and the reason for the return or exchange.

Return Shipping For eligible returns, customers are responsible for the cost of return shipping unless the product is defective or damaged during shipping. We recommend using a trackable shipping service to ensure the safe return of your item.

Refunds Once we receive your returned item, it will be inspected to ensure it meets our return conditions. If everything checks out, we will process your refund to the original payment method within 5-7 business days. Please note that it may take additional time for the funds to appear in your account, depending on your payment provider.

Exchanges If you wish to exchange an item for a different model or color, we will assist you in finding a suitable replacement. Exchanges are subject to product availability and will be processed once the original item is returned.

We strive to make your shopping experience seamless and enjoyable. If you have any questions or need assistance, please don’t hesitate to reach out!